Question 1

I've lost my activation code. What should I do?

Accepted Answer

If you’ve misplaced your activation code, don’t worry—we’ll be happy to resend it to you. Please visit our Retrieve Activation Code (https://www.program4pc.com/retrieve-activation-code)page and contact our customer support team. Be sure to include the following details so we can assist you quickly:
 • Your full name
 • The email address used for the purchase
 • The product name
 • Your order or receipt number

Question 2

I've lost the installation file. What should I do?

Accepted Answer

You can easily re-download the installation file at any time. Please visit our Download Page (https://www.program4pc.com/store)to get a replacement copy of your original file.

Question 3

When will I receive my activation code after purchasing?

Accepted Answer

Your activation code will be sent to you by email as soon as we receive payment confirmation from our e-commerce partner — usually within a few minutes. In some cases, there may be a short delay while your payment details are verified. If you don’t see the email right away, please check your spam or promotions folder.

Question 4

The activation code I received says it’s invalid. What should I do?

Accepted Answer

Activation codes are long sequences of letters and numbers, so typing mistakes are common. If you entered the code manually, please try copying and pasting it directly from your confirmation email into the activation screen.
If you still see the “invalid code” message, please contact the Program4Pc Support Team (https://www.program4pc.com/support-center)and include your activation code in your request so we can check its status right away.

Question 5

What payment methods are available?

Accepted Answer

We accept all major credit and debit cards, including Visa, MasterCard, American Express, Discover, Diners Club, and JCB. In addition, we support a variety of other payment methods such as:
 • PayPal
 • Bank/Wire Transfer
 • Direct eBanking
 • iDeal
 • WebMoney
 • Carte Bleue
 • Giropay
 • Alipay

Question 6

How do I receive my product?

Accepted Answer

All of our products are delivered digitally. You can download the installation file from our website and use your Activation Code to unlock the full version.

Question 7

Do you offer multi-user and corporate licenses?

Accepted Answer

Yes. We provide multi-user and corporate licenses, and bulk discounts are available for large orders. For details and assistance, please contact our Support Team.(https://www.program4pc.com/support-center)

Question 8

What is your refund policy?

Accepted Answer

All of our products are offered as shareware, which means you can try them risk-free before purchasing. We strongly recommend downloading and testing the trial version to ensure the product meets your needs. (Please note: trial versions may add a watermark to output files to help you evaluate the correct product.)
Program4Pc offers a 30-day money-back guarantee. Refunds are approved only under the conditions outlined in our Refund Policy. Requests made after the 30-day period cannot be honored.
For full details, please review our Refund Policy (https://www.program4pc.com/refund-policy)page.

Question 9

Do I get free software upgrades and new releases?

Accepted Answer

Yes. All of our products include free upgrades for minor version updates. Major version upgrades or new product releases may require a separate purchase.

Question 10

How do I obtain the full version of the program and unlock all features?

Accepted Answer

To access the full functionality, simply purchase a license and activate your demo version with the provided Activation Code. Once activated, the demo limitations will be removed, and you’ll have full access to the product.

Frequently Asked Questions