Welcome to
our FAQ's (Ordering and Billing) page
What payment methods
are available?
We accept all major credit cards including
Visa, MasterCard, American Express, Diners Club,
and JCB, as well as
Solo/Switch/Maestro (only if issued in UK),
Bank/Wire Transfer,
Cash or Check and Fax.
Are all my details
secure?
All credit card transaction information is sent
from your browser to our servers via secure
encrypted connections.
Can I purchase over the
phone or by fax?
Yes, our
e-commerce reseller
has a call center,
and can accept fax orders.
Can I obtain an invoice
for my purchase?
You will receive an invoice automatically after
purchasing.
How do I receive my
product?
If you have already purchased any of our
products via our web site, please download the
free trial.
Do you offer multi-user
and corporate licenses?
Yes, for multi-user licenses, a bulk discount
does apply.
What is the refund
policy?
We provide functional trial versions of all our
software so our customers can fully evaluate and
try the software before making a purchase. WE
DO NOT consider any refund requests and no
payments will be refunded after purchase.
Frequently Asked
Questions by Category :
